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Skills at Library: Digital inclusion

Welcome to Skills at Library, our information literacy support for Essex students and researchers!
Digital inclusion

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Digital inclusion

1. Intro to the Library

2. Managing information

3. Search techniques

4. Unlocking information

5. Using sources

6. Referencing

7. Sharing information

8. AI research skills

Support for researchers

Being online is essential for accessing education, employment, financial services, healthcare, and staying connected with others. Yet millions across the UK remain digitally excluded, unable to access the internet, essential services, or the opportunities that come with being connected.

There are many reasons why people don’t engage with digital technology:

  • Connectivity barriers: Data costs and lack of access to suitable devices
  • Skills gaps: Not knowing how to get online or use digital tools effectively
  • Lack of confidence: Never having had the chance to learn or use new technology
  • Lack of motivation: Not understanding the benefits of being online or using new digital tools

This digital divide affects students too—especially those facing financial hardship. Without reliable internet access, students may struggle to participate in online learning, access university resources, or stay in touch with support networks.

That's why we're offering free SIM cards through the National Databank. These SIMs provide mobile data to help students stay connected, access online resources, and participate fully in university life. By supporting digital inclusion, we're not just giving out SIM cards, we're helping students cross the digital divide and unlock their potential.

Apply for data support


Mobile data support

We believe that no student should be left behind because of data poverty, and we’re proud to offer free SIM cards with mobile data, texts, and calls to students experiencing financial hardship—thanks to the UK National Databank, a nationwide initiative tackling data poverty.


What Is the National Databank?

The National Databank was created by the Good Things Foundation and provides free SIM cards to people who can’t afford to stay connected. These SIMs come preloaded with data—helping you access essential services, stay in touch with loved ones, and continue your studies.


How to apply

To be eligible for free mobile data through the National Databank, you must be:

  • 18+ years old
  • AND from a low income household

(e.g. receiving benefits, student finance only, or struggling to meet basic costs)

And meet one or more of the following criteria: 

  • Has no access or insufficient access to the internet at home
  • AND/OR has no or insufficient access to the internet when away from the home 
  • AND/OR cannot afford their existing monthly contract or top up

How to apply

  1. Complete a short survey to check your eligibility.
  2. If you qualify, you’ll be invited to book an appointment with a member of our team.
  3. At your appointment, you’ll receive your free SIM card and guidance on how to activate it.

SIM Card Support - Eligibility Survey

 

 

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