Dictionaries & encyclopaedias are a good place to start your research, especially if you are new to a topic. They summarise existing research, and are especially useful in helping define terminology and concepts. Entries in encyclopaedias can also point you towards some of the key literature on a topic.
General dictionaries and encyclopaedias in Education are shelved at LB 15 on floor 4, and the Library also has access to online reference resources, such as: