This statement explains what information we gather when you visit our website and lets you know how this information is used and protected.
The purpose for collecting and processing data is to maintain and monitor the performance of our website, and to constantly look to improve the services we offer you.
On a legal basis, we are processing your personal data for our legitimate interests, you have the right to object to our processing of your personal data. We use this information to bring you the best content and experience on our website. If you don’t provide us with the required personal data, we’ll try to provide you with the best service, but it may be difficult.
The University of Essex is registered as a Data Controller with the UK’s Information Commissioner’s Office (ICO). Registration Number: Z699129X
We process your information for our legitimate interests and those of third parties while applying appropriate safeguards that protect your privacy. This means that we process your information for things such as:
The University Library Services website is located at library.essex.ac.uk. Our web pages also link to external websites: the University has no responsibility for privacy or other legal issues relating to these external sites.
This policy was last reviewed on 04 June 2021.
It is standard practice for web servers to collect data automatically about all requests for files (web pages, images, etc). As we are processing Data gathered by University of Essex Library Services web server include:
In addition to data collected automatically by the webservers, some of our pages request additional information; for instance, we have forms for requesting of library materials, also we have forms for event, appointment and space booking and these ask for contact and other details. Where this happens the data is used only for the specific purpose of the form and is deleted after 90 days months exceptions to this include:
Specialist applications, including Talis Aspire, Library search tools, such as Library Search (EBSCO Discovery Service), the Classic catalogue and The Forum library catalogue, gather user data specific to their intended purpose. Data gathered by these applications includes user identifiers, tracking information, user contributions (e.g. reading intentions on Talis Aspire, saved searches & reading history on the Library search tools).
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to.
What we use personalisation for:
We use functional cookies to enable the website to provide enhanced functionality and personalisation. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Data related to your use of our website, including:
Cookies are small text files stored on your computer. They relate to a specific site, and can be used to enhance that site's functionality and your interaction with it; they may also be used for usage tracking, research, targeting, etc.
For more information about cookies please see www.allaboutcookies.org
We use a third-party product, 'Google Analytics', to help us understand how our site is used. We do this to find out things such as the number of visitors to different parts of the website. This is to help us make continuous improvements of the website performance.
If you visit our pages, your data will be recorded by Google Analytics and used for reporting. If you do not visit the website again within the next 26 months, your data will be deleted.
If you visit our pages via a proxy server, some of the logged data will be obscured; for instance, the IP address collected will be that of the proxy server rather than that of your computer.
We use live chat software on our website, this is provided by SpringShare, a 3rd party U.S. Find more information regarding how the data is processed and stored can be viewed.
Data relating to web server requests are used for completion of the current activity (e.g. a request to view a web page), and are subsequently stored in log files, which are later processed to provide statistical information about usage, load on servers, traffic patterns, troubleshooting, incident investigation, etc.
These data are also recorded by Google Analytics which is used by the University to report on web traffic on its sites. Analysis of web usage may be used for: systems and performance monitoring; research; marketing (e.g. analysis of demographic information and user behaviour). Information gathered by specialist applications such as e-learning tools and portals will be used to support the function and management of those applications. Information gathered will not be used to contact users, except where consent has been explicitly given or where security incidents are under investigation.
Personal data will not be passed on to third parties and will remain confidential, unless explicitly stated (e.g. if a web form is gathering data to be passed on to an external partner). The four exceptions to this are:
Where data is passed to third parties, it is done so in compliance with the Data Protection Act 2018.
Anonymised usage data may be provided in publicly-available web statistics; any such data cannot be traced to individual users.
Under the Data Protection Act 2018, any individuals about whom the University may be holding personal data have the right to access the data that is being held about them. Full details about how this works, and how to request such information are available on the Records Management web pages under How to access your personal data.
You always have the choice to experience our sites without personalised advertising based on your web browsing activity. Your privacy is important to us.