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Making Reservations: Home

The click and collect service at Colchester allows you to request and pick up physical copies of the books you need for your studies.

We are currently operating our usual reserve and recall service, meaning you will be able to request an item through our Library Search, which is already on loan, or request an item from one campus to collect at another. This also means an item you have on loan may be recalled by another person, so do regularly check your student emails as this is how we will contact you.

For any items that are on the shelf, you will be able to come in and collect the items you want, to borrow on our self service machines. 

When the item you have reserved is ready to collect, you will receive an email.

Please note that we are unable to retrieve items from Store during the weekend. If you require an item from our Store at the weekend we kindly ask you to request it in advance. 

How to Reserve a Print Copy

Placing reservations allows you to request physical items from the library when: 

  1. All copies are unavailable or on loan, 
  2. You want to borrow from another University of Essex library.

To place a reservation, find the item you wish to borrow in the Library Search.

Item in library search that is on loan

You can tell if an item is available by checking its status section. If all copies of the item are DUE and none have the Status of In Library, you will be able to Reserve a print copy via the link. When you click on the link, it will open in a new tab and ask you sign in using your Essex University details.

University of Essex login page

Once you’ve logged in, you will get to the Request Verification page.

Request verification page

The first box will ask you which library you want to pick the item up from. This will default to your campus, but you can select to pick up from another if that is easier for you. If you use any of the DO NOT USE locations, you will not to receive the item you are requesting.
The second box can be used for additional information, such as asking for a specific volume or year.
When you’re happy with your request, you can Submit.
When you do, you’ll see a confirmation screen.
When the item is available and ready to be collected, you will receive an email from the library letting you know, and you will have 7 days to pick the item up. If you are unable to collect the item within this timeframe, please contact the library.

Intercampus Requests

You can also use this service to request items from one library to another. To do so, select the item you wish to borrow from another campus, and select the campus you wish to collect it from.
Please be aware, this can take up to 5 additional days as the items will need to be transported between the different locations.