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Getting Started

IT Facilities

Library Computers

There are lots of computers available throughout each library. You can log into them with your university e-mail (e.g. ab123456@essex.ac.uk) and password.

Wi-Fi

You can log into the 'eduroam' network using your e-mail address (e.g. ab123456@essex.ac.uk) and password from anywhere in the library.

Further information can be found on the IT Helpdesk eduroam information page. If you have any problems connecting, please ask at the IT help desk.

Laptop loans

Each campus has a collection of laptops for loan.

To borrow a laptop, you need your student card. You can borrow a laptop for up to 3 hours at a time.

For full details, see our Laptop Loans page.

Saving work

All computers/laptops in the library have storage options.

Each device has USB drives which you can use to connect a memory stick.

You have up to 1GB of storage on your M: drive which you can access from any university PC

The university also has a subscription to Box and OneDrive, which is a form of cloud storage which allows access from anywhere you have an internet connection.

MFDs (Printing and Photocopying)

The library has MFDs (Multi-Functional Devices) which allow you to print, scan and photocopy.

You can use these devices to:

  • Print documents from a device and memory stick
  • Photocopy up to A3 sized paper
  • Scan to e-mail and memory stick.

Please get in touch if you want any help with printing or using the MFDs.

Passwords

As a student at the university, you will have your own e-mail and password.

You can use these login details to access your library account and e-resources.

You can reset your password via the IT Helpdesk.

Logging into e-mail

You can use Microsoft Outlook to access your e-mails on any university device, or access webmail via email.essex.ac.uk

To access your e-mails, you will need your e-mail address (ab123456@essex.ac.uk) and your password.

Forwarding e-mail to another account

The Student Email Forwarding page has instructions on how to forward your student email to a personal account.

Accessing e-mail from a smart phone or tablet

You can download Microsoft Outlook on your device to access your e-mails, or you can access webmail via email.essex.ac.uk

Printing in the Library

You are able to print in all libraries.

If a printer is out of paper or has an issue, please get in touch with the library help desk, and we will sort the issue.

Printing on Campus

You can find full details on printing costs and options on the IT Services' Printing page.

Further IT help

Colchester 

Opening Hours - Monday to Thursday 8.30am-6.00pm, Friday 8.30am-5.45pm

E-mail - it.helpdesk@essex.ac.uk

Telephone - 01206 87 2345

Visit - Learning Hub, Ground Floor, Silberrad Student Centre

Southend 

Opening Hours - Monday to Friday 8.45am-5.00pm

E-mail - it.southend@essex.ac.uk​

Telephone - 01702 32 8341

Visit - TF.2.03, Info Point, Learning Hub

Loughton

Opening Hours - Monday to Friday 8 a.m. - 6.30 p.m.

E-mail - it.helpdesk@essex.ac.uk

Telephone - 02084 18 7349

Visit - Library

 

For more information, you can look at the IT Services page.

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