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Encore and Millennium Web Catalogue Accessibility Statement: Home

Accessibility information about the general library search and the classic catalogue, including issues and how to provide feedback.

Accessibility statement for the Encore

This accessibility statement applies to the sites Encore (https://lib.essex.ac.uk/iii/encore) and Millennium Web Catalogue (Classic Catalogue) (http://catalogue.essex.ac.uk/).

These websites are run by the University of Essex Library Services in conjunction with Innovative (III). We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • Use the website at up to 500% zoom 
  • Use the website in both landscape and portrait orientation 
  • Navigate the website with speech recognition 
  • Navigate the website with just a keyboard 
  • Access content on the website using a screen reader 

We’ve also made the websites' text as simple as possible to understand where possible.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of these websites are not accessible:

  • Reflow of text and the ability to change the orientation of the screen
  • Some link text is not accessible and uses the full URL
  • Some images do not contain alternative text

Feedback and contact information

If you need information on these websites in a different format like accessible PDF, large print, easy read or audio recording:

  • Email us at libline@essex.ac.uk 
  • Call us on 01206 873192 
  • Talk to us live via the Live Chat service on our website, available Monday to Friday, 10AM to 5pm 
  • Fill in the form on our Contact Us Page

We’ll consider your request and get back to you within 3 working days.

Reporting accessibility problems with the website

We’re always looking to improve the accessibility of these websites. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: libline@essex.ac.uk with the specific issues you are having and the Digital Systems and Services team will respond to your report.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘Accessibility Regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about the website's accessibility

The University of Essex Library Services is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).

Compliance Status

These websites iare partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 in conformance with the AA standard, due to the non-compliances listed below. You can also see the full list of the WCAG 2.1 on the W3 website.

Non-Accessible content

The content below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The websites fail the WCAG 2.1 success criterion 1.4.10 Reflow. When zooming into the webpages, reflow is based on the screen resolution and has a limit based on this. When using devices with smaller screens, the websites will redirect you to their mobile versions which overcome this issue.

In places, the website will fail the WCAG 2.1 success criterion 2.4.4 Link Purpose (In Context). The filter system contains the items you can filter by, but require users to know that the links themselves are within the filter system. As a system feature, this is something we cannot control. Some of our resource links are also written as URLs that require the context of the resource and what the link is. This is something we will be ign working towards within our databse.

Disproportionate burden

We currently have no items we would classify as disproportionate burden. This may change as regulations and content changes, or if items are discovered that we would classify under this heading.

What we're doing to improve accessibility

Your library is committed to ensuring that web content is as accessible as possible for as many people as possible. Unfortunately, Innovative do not have a roadmap or plans to update accessibility to the WCAG 2.1 AA standard. In response to this, the library will be working on its procurement policy to ensure that the new platform we move to does comply with this standard.

Our accessibility roadmap

Accessibility starts with us. With Innovative's response to accessibility and the new government guidelines, we will be looking into updating our procurement checklist and standards to ensure that accessibility becomes one of our top priorities. When procuring a new platform, we will ensure that they do comply or have a roadmap in place to comply with that standards expected by the WCAG 2.1. Any platforms that do not and have no road map to meet these standards will not be eligible for procurement.

When this procurement will take place is currently unclear due to current economic uncertainty. We will keep our user base up to date though.

Our main priority from a content stand point is to ensure that accessibility points within our control our met, such as context based links.

From a user side, we will be communicating with you when you find parts of the website that do not conform to the standards expected. We will look to fix or find an alternative where possible and as soon as possible.

For the time being, we will be prioritising content that fall under the Non-compliance with the accessibility regulations part of the statement, followed by Content that's not within the scope of the accessibility regulations.

If you find content within either of these headings, we will prioritise where possible and try to get content that works for you.

University of Essex Accessibility Statement

Preparation of this accessibility statement

This statement was prepared on 07/07/2020. It was last reviewed on 07/07/2020. 

This website was last tested on 07/07/2020. The test was carried out by Adam Cowlin of the University of Essex Library Services Team. 

When testing, we chose a sample of pages to cover a broad range of content and built our samples on the following principles:

  • To review content of all of the template pages within Encore and the Millennium Web Catalogue. 
  • To review content that is statistically used the most. 
  • To review all procedures from start to end. 
  • To review all content directly related to accessibility